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Payment Card Support Service

Payment Card Support Service is working 24/7. By applying to the service you can:

  1. Get information on balance under payment card (fee – KZT 50);
  2. Block payment card in case of loss/theft;
  3. Block payment card in case of entering erroneous PIN-code (fee - KZT 200);
  4. Get information on last three transactions (card transactions);
  5. Find out reason for problems in payment card service ;
  6. Find out number of personal manager or Bank’s branch ;
  7. Get information on current authorization limit under the payment card and ways to amend them;
  8. Find out address of the nearest ATM or branch.

News

31.05.2016
«About conclusion of transactions with an interested party»
May 31, 2016., Almaty. - "BTA Bank" JSC (hereinafter - the "Bank") announces the conclusion of the transaction, with an interested party - Agreement on shares transfer:
08.04.2016
On changes in the Management Board and the Board of Directors compositions of "BTA Bank" JSC
Hereby "BTA Bank" JSC (hereinafter - BTA) informs that effective from April 08, 2016 the Board of Directors of "BTA Bank" JSC (Decision No.21) made the following decisions:
05.04.2016
JSC “BTA Bank” (hereinafter referred to as the “Bank”) informs about the resolution of the Board of Directors of JSC “BTA Bank” on March 31, 2016 on conclusion of transactions with an interested party - Settlement agreement a
April 05, 2016, Almaty. - JSC “BTA Bank” (hereinafter referred to as the “Bank”) informs about the resolution of the Board of Directors of JSC “BTA Bank” on March 31, 2016 on conclusion of transactions with an interested party - Settlement agreement and Mortgage agreement:
11.03.2016
BTA Bank statement on French court rejection of Mukhtar Ablyazov bail request
Almaty, 11 March 2016 – Today BTA Bank was pleased to note the decision of the French court to reject former Bank Chairman Mukhtar Ablyazov’s application to be released on bail while awaiting the outcome of extradition proceedings. Mr Ablyazov was arrested on 31 July 2013 in connection with crimes that he is alleged to have committed against the Bank in Ukraine and Russia.
04.03.2016
On changes in the Management Board and the Board of Directors compositions of "BTA Bank" JSC
Hereby "BTA Bank" JSC (hereinafter - BTA) informs that effective from March 3, 2016 the Board of Directors of "BTA Bank" JSC (Decision No.10) made the following decisions:
Certificate of State Re-registration of Legal Entity, issued by the RK Ministry of Justice on 24 January, 2008