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Payment Card Support Service

Payment Card Support Service is working 24/7. By applying to the service you can:

  1. Get information on balance under payment card (fee – KZT 50);
  2. Block payment card in case of loss/theft;
  3. Block payment card in case of entering erroneous PIN-code (fee - KZT 200);
  4. Get information on last three transactions (card transactions);
  5. Find out reason for problems in payment card service ;
  6. Find out number of personal manager or Bank’s branch ;
  7. Get information on current authorization limit under the payment card and ways to amend them;
  8. Find out address of the nearest ATM or branch.
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Payment Card Support Service
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News

26.11.2014
Notification on holding extraordinary general meeting of shareholders of BTA Bank JSC
The Board of Directors of BTA Bank (“the Bank”) decided at its meeting at Republic of Kazakhstan, Almaty city, 050051, «Samal-2» mcrd., Zholdasbekov st., 97, on the 26th November 2014 that it will hold an Extraordinary General Meeting (EGM) on 26 December 2014 at 11.00 am (Almaty time), at 34 Al Farabi Avenue, Almaty, Kazakhstan. Shareholder registration will commence at 10.30am on the 26 December 2014.
26.11.2014
On entering into a related party transaction
Herewith BTA Bank JSC kindly notifies that on April 21, 2014, the Board of Directors of BTA Bank JSC took resolution to enter into related party transaction
06.11.2014
Results of the Annual General Shareholders’ Meeting of BTA Bank JSC
On November 03, 2014 BTA Bank JSC held the Extraordinary General Shareholders’ Meeting of BTA Bank JSC
05.11.2014
A special offer of MasterCard for BTA Bank card holders
We are glad to inform you about a special offer for card holders MasterCard and Maestro, issued by BTA Bank
05.11.2014
A special offer of MasterCard “Be at the shoulder of history precisely”!
We are glad to inform you about a new special offer of MasterCard
The license #242 issued by the Agency for the control and supervision of the financial market and financial organizations of the Republic of Kazakhstan