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Payment Card Support Service

Payment Card Support Service is working 24/7. By applying to the service you can:

  1. Get information on balance under payment card (fee – KZT 50);
  2. Block payment card in case of loss/theft;
  3. Block payment card in case of entering erroneous PIN-code (fee - KZT 200);
  4. Get information on last three transactions (card transactions);
  5. Find out reason for problems in payment card service ;
  6. Find out number of personal manager or Bank’s branch ;
  7. Get information on current authorization limit under the payment card and ways to amend them;
  8. Find out address of the nearest ATM or branch.
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Payment Card Support Service
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News

24.04.2015
Changing of rates and fees for cash services of individuals and legal entities
Dear clients! We inform about changing of rate policy of “BTA Bank” JSC in connection with gradual integration of “BTA Bank” JSC branches on the technological platform of “Kazkommertsbank” JSC.
13.04.2015
Over changing of Directors Board structure of the BTA Bank
Almaty city, April 13d 2015 – «BTA Bank» JSC (hereinafter – Bank) informs about the following decisions (# 13 dd. April 6th 2015 and # 14 dd. April 8th 2015) made by Directors Board
31.03.2015
BTA Bank JSC Reports on Board of Directors Changes
On 31 March 2015, Almaty - the Chairman of BTA Bank JSC's board of directors early resigned according to his own initiative, in connection with transfer to other work in parental bank
20.03.2015
On entering into a related party transactions
Herewith BTA Bank JSC kindly notifies that on April 21, 2014, the Board of Directors of BTA Bank JSC took resolution to enter into related party transactions
17.03.2015
Results of applications acceptance for redemption of the "BTA Bank" JSC common stocks by request of shareholders
Almaty, March 17, 2015 – JSC BTA Bank (hereinafter referred to as the “Bank”) informs that on February 27, 2015, reception of the applications for redemption of the stocks of the Bank upon request of the shareholders from acting shareholders – holders of the common stocks of the Bank has been completed.
License N 1.2.26/196/35 issued by National bank of RK on 30.01.2015