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Payment Card Support Service

Payment Card Support Service is working 24/7. By applying to the service you can:

  1. Get information on balance under payment card (fee – KZT 50);
  2. Block payment card in case of loss/theft;
  3. Block payment card in case of entering erroneous PIN-code (fee - KZT 200);
  4. Get information on last three transactions (card transactions);
  5. Find out reason for problems in payment card service ;
  6. Find out number of personal manager or Bank’s branch ;
  7. Get information on current authorization limit under the payment card and ways to amend them;
  8. Find out address of the nearest ATM or branch.
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Payment Card Support Service
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News

29.05.2015
BTA Bank Announces Major Transaction
29 May 2015, Almaty, Kazakhstan – JSC BTA Bank ( “BTA”), today announces the simultaneous transfer of assets and liabilities between Bank and JSC Kazkommertsbank (“KKB”), the KKB’s subsidiary. The deal constitutes a major transaction and was approved by the Board of Directors on 26 May 2015.
06.05.2015
Information about amendment of companies list, where BTA Bank JSC has ten and more percent of stock (share, equity interest of each company)
Hereby «BTA Bank» JSC notifies about increasing of participating interests in the chartered capital of «BTA Bank» Closed Joint Stock Company, Republic of Armenia from 48,9% until 65,2%.
30.04.2015
Changing of BTA Bank Board of Directors structure
«BTA Bank» JSC (hereinafter – Bank) informs about decision of Board of Directors (Decision № 16 dated April 22nd 2015)
28.04.2015
NOTIFICATION on holding annual general meeting of shareholders of BTA Bank JSC
BTA Bank Joint-Stock Company, located at: 97 Zholdasbekov str., Samal-2 mcrd., 050051, Almaty, Republic of Kazakhstan, pursuant to resolution of the Board of Directors (the Decision № 17 from 28 April, 2015) kindly informs on convening annual general meeting of shareholders of BTA Bank JSC.
24.04.2015
Changing of rates and fees for cash services of individuals and legal entities
Dear clients! We inform about changing of rate policy of “BTA Bank” JSC in connection with gradual integration of “BTA Bank” JSC branches on the technological platform of “Kazkommertsbank” JSC.
License N 1.2.26/196/35 issued by National bank of RK on 30.01.2015