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Payment Card Support Service

Payment Card Support Service is working 24/7. By applying to the service you can:

  1. Get information on balance under payment card (fee – KZT 50);
  2. Block payment card in case of loss/theft;
  3. Block payment card in case of entering erroneous PIN-code (fee - KZT 200);
  4. Get information on last three transactions (card transactions);
  5. Find out reason for problems in payment card service ;
  6. Find out number of personal manager or Bank’s branch ;
  7. Get information on current authorization limit under the payment card and ways to amend them;
  8. Find out address of the nearest ATM or branch.
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Payment Card Support Service
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News

18.09.2014
Kazkom and BTA received awards of J.P.Morgan for high quality of payment processing
September 18, 2014, New York, Almaty – Kazkommertsbank and BTA Bank received prestigious international banking awards for high quality of payments services from J.P. Morgan, the largest American bank.
17.09.2014
On changes in the Management Board of BTA Bank
Hereby BTA Bank JSC (hereinafter – the Bank) informs that in accordance with the recommendations of the Nominating, Remuneration and Social Issues Committee of the Board of Directors of the Bank, the Board of Directors decided as follows (Resolutions No.37 dated September 15, 2014 and No.38 dated September 17, 2014)
12.09.2014
On entering into a related party transaction
Hereby BTA Bank JSC kindly notifies that on April 21, 2014, the Board of Directors of BTA Bank JSC took resolution to enter into related party transaction
26.08.2014
Dear customers of the Bank!
We are bringing to your notice that in the period from September 1, 2014 till December 31, 2015, in the Republic of Kazakhstan will be held property and money legalization under the Law of the Republic of Kazakhstan No.231-V, dated June 30, 2014, "On amnesty of citizens of the Republic of Kazakhstan, repatriates and persons who have a residence permit in the Republic of Kazakhstan in relation to property legalization by them".
19.08.2014
On entering into a related party transaction
Hereby BTA Bank JSC kindly notifies that on July 3, 2014, the Board of Directors of BTA Bank JSC took resolution to enter into related party transaction
The license #242 issued by the Agency for the control and supervision of the financial market and financial organizations of the Republic of Kazakhstan