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Payment Card Support Service

Payment Card Support Service is working 24/7. By applying to the service you can:

  1. Get information on balance under payment card (fee – KZT 50);
  2. Block payment card in case of loss/theft;
  3. Block payment card in case of entering erroneous PIN-code (fee - KZT 200);
  4. Get information on last three transactions (card transactions);
  5. Find out reason for problems in payment card service ;
  6. Find out number of personal manager or Bank’s branch ;
  7. Get information on current authorization limit under the payment card and ways to amend them;
  8. Find out address of the nearest ATM or branch.
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Payment Card Support Service
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News

20.02.2015
Short-Term Break in Service of BTA Bank Cards
Dear clients of BTA Bank! With a view to expand the product ruler and to improve quality of client service of BTA Bank, it is planned to carry out of technical works in the BTA Bank information systems on February 24, 2015.
13.02.2015
BTA Bank's Southern Branches Integration with Kazkommertsbank's Technological Platform Was Successfully Completed
Almaty, 10 February 2015 - Today, BTA Bank and Kazkommertsbank have reported about the successfully completed the Southern Kazakhstan BTA Bank's branch hardware-software complex integration with the Kazkommertsbank's technological platform.
30.01.2015
Price of one share of “BTA Bank” JSC redeemable by request of shareholders
Additional to announcement dd. January 6th and January 27th 2015 the “BTA Bank” JSC informs shareholders about price of one ordinary redeemable share is 0,249 tenge by request of the “BTA Bank” JSC shareholder.
27.01.2015
Prolongation term of redemption of the “BTA Bank” JSC ordinary shares by request of shareholder
«BTA Bank» Joint Stock Company (further - Bank or BTA) informs about decision made by Board of Bank Directors over prolongation term of redemption of Bank ordinary shares by request of shareholder dd. February 27<sup>th</sup> 2015 included. 
26.01.2015
On entering into a related party transactions
Herewith BTA Bank JSC kindly notifies that on April 21, 2014, the Board of Directors of BTA Bank JSC took resolution to enter into related party transactions
License N 1.2.26/196/35 issued by National bank of RK on 30.01.2015