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Payment Card Support Service

Payment Card Support Service is working 24/7. By applying to the service you can:

  1. Get information on balance under payment card (fee – KZT 50);
  2. Block payment card in case of loss/theft;
  3. Block payment card in case of entering erroneous PIN-code (fee - KZT 200);
  4. Get information on last three transactions (card transactions);
  5. Find out reason for problems in payment card service ;
  6. Find out number of personal manager or Bank’s branch ;
  7. Get information on current authorization limit under the payment card and ways to amend them;
  8. Find out address of the nearest ATM or branch.
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Payment Card Support Service
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News

20.03.2015
On entering into a related party transactions
Herewith BTA Bank JSC kindly notifies that on April 21, 2014, the Board of Directors of BTA Bank JSC took resolution to enter into related party transactions
17.03.2015
Results of applications acceptance for redemption of the "BTA Bank" JSC common stocks by request of shareholders
Almaty, March 17, 2015 – JSC BTA Bank (hereinafter referred to as the “Bank”) informs that on February 27, 2015, reception of the applications for redemption of the stocks of the Bank upon request of the shareholders from acting shareholders – holders of the common stocks of the Bank has been completed.
10.03.2015
Information about changing of shareholders composition, who have ten and more percent of voting shares of “BTA Bank” JSC
Hereby «BTA Bank» JSC (hereinafter – Bank) notifies about changing of shareholders composition who have ten and more percent of voting shares of “BTA Bank” JSC»
05.03.2015
Information the BTA Bank JSC transaction the society is interested in
Hereby BTA Bank JSC notifies on making transaction the society is interested in.
20.02.2015
Short-Term Break in Service of BTA Bank Cards
Dear clients of BTA Bank! With a view to expand the product ruler and to improve quality of client service of BTA Bank, it is planned to carry out of technical works in the BTA Bank information systems on February 24, 2015.
License N 1.2.26/196/35 issued by National bank of RK on 30.01.2015