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Payment Card Support Service

Payment Card Support Service is working 24/7. By applying to the service you can:

  1. Get information on balance under payment card (fee – KZT 50);
  2. Block payment card in case of loss/theft;
  3. Block payment card in case of entering erroneous PIN-code (fee - KZT 200);
  4. Get information on last three transactions (card transactions);
  5. Find out reason for problems in payment card service ;
  6. Find out number of personal manager or Bank’s branch ;
  7. Get information on current authorization limit under the payment card and ways to amend them;
  8. Find out address of the nearest ATM or branch.

News

02.08.2016
BTA Bank extends the list of persecuted accomplices of Mukhtar Ablyazov among his relatives
Last month a new lawsuit was initiated by BTA Bank against Mukhtar Ablyazov’s accomplices among his closest relatives. As part of the assets recovery process, on June 13, 2016, in US District Court of Virginia, BTA Bank filed a lawsuit against Gauhar Kusainova, a sister of Mukhtar Ablyazov, for recovery of damages and the satisfaction of other Bank’s requirements related to those actions of G.Kusainova, which are illegal and supportive to M. Ablyazov’s assets transactions, according to the Bank.
28.07.2016
About increase of stake in subsidiary
BTA Bank JSC (hereinafter referred to as the Bank) announces increase of its stake in authorized capital of subsidiary
28.07.2016
About the decision made by Board of Directors on conclusion of deal in making of which there is the interest
BTA Bank JSC (hereinafter referred to as the Bank) announces about the decision made by Board of Directors on conclusion of deal in making of which there is the interest
26.07.2016
Notice on the Annual General Meeting of Shareholders of "BTA Bank" JSC
"BTA Bank" JSC, located at the address: 97, Zholdasbekova str., md Samal-2, Almaty, 050051, Republic of Kazakhstan, in accordance with the decision of the Board of Directors (Decision number 49 from July "26", 2016), notifies on the convocation of the annual general meeting of shareholders of "BTA Bank" JSC.
18.07.2016
Agreement for purchase and sale of shares
BTA Bank JSC (hereinafter referred to as the Bank) announces about the decision made by Board of Directors on conclusion of deal in making of which there is the interest
Certificate of State Re-registration of Legal Entity, issued by the RK Ministry of Justice on 24 January, 2008