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Payment Card Support Service

Payment Card Support Service is working 24/7. By applying to the service you can:

  1. Get information on balance under payment card (fee – KZT 50);
  2. Block payment card in case of loss/theft;
  3. Block payment card in case of entering erroneous PIN-code (fee - KZT 200);
  4. Get information on last three transactions (card transactions);
  5. Find out reason for problems in payment card service ;
  6. Find out number of personal manager or Bank’s branch ;
  7. Get information on current authorization limit under the payment card and ways to amend them;
  8. Find out address of the nearest ATM or branch.
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Payment Card Support Service
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News

27.01.2015
Prolongation term of redemption of the “BTA Bank” JSC ordinary shares by request of shareholder
«BTA Bank» Joint Stock Company (further - Bank or BTA) informs about decision made by Board of Bank Directors over prolongation term of redemption of Bank ordinary shares by request of shareholder dd. February 27<sup>th</sup> 2015 included. 
26.01.2015
On entering into a related party transactions
Herewith BTA Bank JSC kindly notifies that on April 21, 2014, the Board of Directors of BTA Bank JSC took resolution to enter into related party transactions
08.01.2015
On entering into a related party transaction
Herewith BTA Bank JSC kindly notifies that on April 21, 2014, the Board of Directors of BTA Bank JSC took resolution to enter into related party transaction
06.01.2015
About redemption of the common shares of JSC “BTA Bank” upon request of the shareholders
The Joint-Stock Company“BTA Bank” (further the Bank or BTA) informs about passage of the Board of Directors of the Bank’s decision on determination of the conditions and order of the redemption of common shares of the Bank upon request of the shareholderdated January 05, 2015
26.12.2014
About his bringing to administrative liability
«BTA Bank» JSC informs about his bringing to administrative liability according to part 2 of art. 182 of the Republic of Kazakhstan Code of administrative offence (violation of documents submission terms for receiving of certificate notification over exchange operations or registration certificate of exchange operation)
The license #242 issued by the Agency for the control and supervision of the financial market and financial organizations of the Republic of Kazakhstan