Mission

BTA Bank JSC offers a full range of financial solutions in the emerging markets of Europe and Asia.

BTA Values

Integrity and Responsibility
Integrity and responsibility is the foundation of our business conduct. BTA ensures that every employee strictly complies with bank’s values and policies. BTA assumes responsibility for its actions and adheres to its obligations before employees, clients, suppliers, community, state and society at large.

Respect
BTA and its employees respect every individual and their rights regardless of race, ethnicity, gender, religion, or nationality.

Aspiration for Improvement
BTA constantly improves its products and services, supports innovation and encourages high professional standards and entrepreneurial spirit among its employees.

Teamwork and Cooperation
We achieve results through teamwork. We share our experience and knowledge with our employees and stakeholders. We strive to create an effective and innovative work environment based on mutual collaboration, openness and loyalty.

BTA Philosophy

Employees
BTA is an equal opportunity employer and adheres to the principle of objectivity in appraising employee performance.
Human Capital is BTA’s most valuable asset and our focus is to nurture and develop our employees to be the best they can be by introducing the concept of continuous learning and professional development.
Sound professional conduct is the key to our success.

Clients
BTA values its clients and does its best to satisfy their needs by offering high quality customer service, innovative and custom tailored financial solutions.
BTA business rests on confidentiality and trust and aims for a long-term customer satisfaction.

Shareholders
BTA’s primary objective is to increase shareholder value by providing superior customer service and cutting edge risk management.

Business Partners
BTA builds business relationships based on mutual trust, respect and benefits. BTA takes full responsibility for and honors its liabilities.

Competitors
BTA promotes fair competition practices and tries to excel only through its superior financial products and services.
BTA adheres to high ethical standards in relation to its competitors.

State and Community
BTA fully complies with the laws and regulations of the Republic of Kazakhstan.
BTA is a part of the community and assumes social responsibility.
BTA demonstrates corporate social responsibility by contribution into the development of community and business practices based on ethical values, respect to employees, citizens and the environment.