JSC "Bank TuranAlem" is "Irreproachable", according to National League of Consumers of Kazakhstan16.03.2006
On 15 March, 2006 – World Consumer Rights Day – National League of Consumers of Kazakhstan presented, for the first time, "Irreproachable" National Quality Awards. JSC "Bank TuranAlem" was chosen by independent commission as the best in retail banking.
For the first time the League, member of Consumers International and International Confederation of Consumers societies, awarded a bank. During the year the League conducted expertise, consumer polls and studied the whole situation in banking services market. As a result the bank most trusted by consumers, with most affordable products, providing qualified and professional service, was chosen.
Bolat Baimirov, Deputy Chairman of the Board, received the award on behalf of Bank TuranAlem. "We have a lot of international awards, bur this one, from our clients, is especially valuable to us. It obliges us to improve the quality of our products and services even more".
In 2005 Bank TuranAlem became the leader in express deposits for physical persons, with 21.2% market share and 779 million USD in deposits. It was BTA that conducted deposit refunds to Nauryz Bank depositors. From 14 December, 2005 the Bank refunded 85% of all deposits or 900 million KZT.
The Award ceremony sums up League’s 12-year experience, its reputation, collaboration with press and state government that help to provide effective services and settle appeals of all angry consumers.