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BTA Opens Second Western Union Center in Kazakhstan

19.01.2007 / Press-service

Today, Bank TuranAlem presented its second Western Union customer service center of worldwide fast money transfers. Three agents are operating here. Consultant manager helps the customers. Money transfers are made without queues within 3-4 minutes. "The experience of the first center has proven the common profit from opening of such specialized customer centers for the customers, Bank and WU. As a result, our market share has grown from 13% to 22%, and the quantity of transfers has doubled," noted General Manager of the Bank’s Retail Division Ainur Kunkhozhayeva.

Bank TuranAlem has 216 Western Union service centers around the country. Out of them 30 are located in Almaty. As of November 2006, share of BTA money transfers around Kazakhstan was at 22%, total quantity is 54,152 transfers sent per annum, average amount of transfers is US$800. Bank TuranAlem renders Western Union services to customers from November 30, 2000.

Western Union – worldwide fast money transfer system – is widely extended in 195 countries. Presently, over 280,000 service centers are operating worldwide to enable customers to use this valuable service. The system gives opportunity to receive money in any customer service center in recipient’s country.

JSC Bank TuranAlem is the core of financial group covering all market segments. BTA is a backbone bank of Kazakhstan, a leader in development of banking network through CIS. BTA assets exceeded US $15 billion and total equity capital was nearly US $1.6 billion as of the beginning of 2007. Bank TuranAlem takes absolute leading position in Kazakhstan in terms of trade finance, small and medium business financing, and mortgage. The Bank’s strategic objectives for 2006-2015 imply to reach leading positions in Kazakhstan and other CIS markets in segments of retail banking, small and medium business, corporate banking, and to obtain market shares in Kazakhstan – minimum 25%, in Russia – minimum 2%, in other countries – minimum 5%. The Bank plans to consolidate its total assets and increase it by 2010 up to US $25 billion, and by 2015 – up to US $50 billion.