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Dear clients! Attention please! From April 15, 2010 new commission fees on SmartAlem Card payment cards will be introduced by BTA Bank.


Dear holders of local SmartAlem payment cards!

We kindly inform you that as from April 15, 2010 BTA Bank will introduce new rates for transactions with payment cards SmartAlem Card.

The following commission fees will be fixed for individuals using SmartAlem Card:

  • For customers using SmartAlem Card to receive pensions and allowances – 0% for cashless transfers from State Center on Allowances Payment, Savings Pension Fund and regional social organizations to the cards;
  • For SMS-banking services:
    • Connection to the service – free of charge;
    • Monthly service fee - free of charge;
    • SMS inquires (on card balance, card blocking, mini-statements, addresses of service centers and ATMs, etc.) – KZT 20*;
    • SMS-notifications on all credits to the bank account using the payment card – KZT 20*.

* - subject to VAT

Should you have any questions please get in touch with the Contact Center by dialing:

  • +7 (727) 250-01-11, 250-02-22 – for Almaty city
  • 8-8000-800-111 – free of charge telephone reach service from city phone lines throughout Kazakhstan
  • 0577 – free of charge telephone reach number for Beeline subscribers from any region of Kazakhstan.