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Payment Card Support Service

Payment Card Support Service is working 24/7. By applying to the service you can:

  1. Get information on balance under payment card (fee – KZT 50);
  2. Block payment card in case of loss/theft;
  3. Block payment card in case of entering erroneous PIN-code (fee - KZT 200);
  4. Get information on last three transactions (card transactions);
  5. Find out reason for problems in payment card service ;
  6. Find out number of personal manager or Bank’s branch ;
  7. Get information on current authorization limit under the payment card and ways to amend them;
  8. Find out address of the nearest ATM or branch.

News

30.05.2023
On the extension of the arrest warrant for Mukhtar Ablyazov
BTA Bank informs that on April 20, 2023, the High Court of England extended the arrest order made in February 2012 for Mukhtar Ablyazov, the former head of the Board of Directors of BTA Bank.
24.05.2023
PRESS-RELEASE
BTA Bank informs that on May 23, 2023, the French Court of Cassation ruled that the terms of criminal prosecution had not expired in the criminal case against Ablyazov under the BTA Bank’s appeal.
15.12.2022
AMERICAN JURY AWARDS BTA BANK MORE THAN USD $218 MILLION IN TRIAL OVER ABLYAZOV’S EMBEZZLEMENT AND MONEY LAUNDERING
Following a three-week trial, a jury of four men and four women sitting in the United States District Court for the Southern District of New York returned a verdict today in favor of BTA Bank JSC on all claims against Triadou SPV S.A. The jury awarded BTA damages of more than USD $100 million with interest dating to mid-2013, resulting in a total award of more than USD $218 million. The Honorable John G. Koeltl, United States District Judge for the Southern District of New York, presided over the trial and received today’s verdict.
18.11.2022
BTA launches site showing full extent of international judgments against
Since Mukhtar Ablyazov fled justice in Kazakhstan in early 2009 the merits of the case of whether he defrauded BTA on a massive scale has been tested in some of the most respected legal jurisdictions in the world. The case against Mr Ablyazov is not simply a Kazakh political dispute but an international one.
31.10.2022
NEW YORK FEDERAL COURT HOLDS MUKHTAR ABLYAZOV IN CONTEMPT
The United States District Court for the Southern District of New York on 24 October 2022 entered a final judgment, following an evidentiary hearing, in favor of claimants BTA Bank JSC and the City of Almaty and against Mukhtar Ablyazov for his repeated violations of court orders.
Certificate of State Re-registration of Legal Entity, issued by the RK Ministry of Justice on 24 January, 2008