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Payment Card Support Service

Payment Card Support Service is working 24/7. By applying to the service you can:

  1. Get information on balance under payment card (fee – KZT 50);
  2. Block payment card in case of loss/theft;
  3. Block payment card in case of entering erroneous PIN-code (fee - KZT 200);
  4. Get information on last three transactions (card transactions);
  5. Find out reason for problems in payment card service ;
  6. Find out number of personal manager or Bank’s branch ;
  7. Get information on current authorization limit under the payment card and ways to amend them;
  8. Find out address of the nearest ATM or branch.

News

27.06.2024
BTA BANK JSC AND THE CITY OF ALMATY OBTAIN COMPLETE WIN FROM AN AMERICAN JURY AGAINST CONSPIRATORS OF MUKHTAR ABLYZOV AND VIKTOR KHRAPUNOV
Following a three-week trial, a jury of four men and five women sitting in the United States District Court for the Southern District of New York returned a jury verdict today in favor of the City of Almaty, Kazakhstan, and BTA Bank JSC on all claims against Felix Sater, Bayrock Group, Inc., Global Habitat Solutions, and MeM Energy Partners LLC. The jury ruled in favor of the City of Almaty and BTA Bank on claims of conversion, unjust enrichment, and money had and received, and also awarded punitive damages against Sater as punishment for his particularly morally culpable conduct. In total, the jury awarded the City of Almaty and BTA Bank more than USD $32,000,000, including interest—a figure in excess of what BTA and Almaty asked for in compensatory damages. The jury deliberated for less than half a day. The Honorable John G. Koeltl, United States District Judge for the Southern District of New York, presided over the trial and received today’s verdict.
06.12.2023
NEW YORK FEDERAL COURT AWARDS BTA BANK ATTORNEYS’ FEES FOLLOWING JURY VERDICT CONCERNING ABLYAZOV’S THEFT
The United States District Court for the Southern District of New York on 28 November 2023 awarded BTA Bank JSC its attorneys’ fees incurred in connection with certain of BTA Bank’s claims against Triadou SPV S.A., a shell company used to launder money stolen by former Chairman Mukhtar Ablyazov and his son-in-law and co-conspirator, Ilyas Khrapunov.
03.08.2023
AMERICAN COURT FOUND THAT MUKHTAR ABLYAZOV STOLE MONEY FROM BTA BANK AND LAUNDERED THEM IN THE USA
July 31, 2023 John G. Költl, Judge of the US District Court in the Southern District of New York, delivered a judgment in favor of BTA Bank JSC against Triadou SPV S.A. for over $193 million. The court's judgment followed the December 2022 jury verdict, under which Triadou was held liable for embezzlement and illicit enrichment. Besides the jury's verdict, the judge detailed the rationale for his decision on 66 pages after studying the case file. As a result, the court recognized the BTA’s claim in respect of Triadou for the trust and any funds that may have been received from the use of BTA funds, and also satisfied BTA's claims in respect of a number of Triadou's assets.
08.07.2023
PRESS-RELEASE
BTA Bank has been informed that Mukhtar Ablyazov has received a document requiring him to leave French territory within 30 days, following the decision of the National Court of Asylum Law to deprive him of his refugee status.
30.05.2023
On the extension of the arrest warrant for Mukhtar Ablyazov
BTA Bank informs that on April 20, 2023, the High Court of England extended the arrest order made in February 2012 for Mukhtar Ablyazov, the former head of the Board of Directors of BTA Bank.
Certificate of State Re-registration of Legal Entity, issued by the RK Ministry of Justice on 24 January, 2008