- Reference for the holders of BTA Bank payment card
- Tariffs and commission fees
- Bonus program for card holders
- Electronic
- Classic
- Gold
- VISA and MasterCard GCAS
- Platinum
- Virtual Card
- Salary cards
- Customs and tax payments via payment card
- SmartAlemCard
- Types of cards
- Services on cards
- ABC security
- Basic terms
- Frequently Asked Questions
- BTA Discounts club
- Payment Card Support Service
- Discounts for Visa and MasterCard cardholders
- Details for card transfers
Payment Card Support Service
Dear BTA and KAZKOM cardholders!
Additional fees on withdrawal of cash in BTA and Kazkom ATMs for cardholders of both banks are cancelled with effect since June 25, 2014 as part of BTA and KAZKOM ATM networks integration process. Now the customers of BTA Bank can enjoy the advantage of 1,360 ATMs of KAZKOM, while KAZKOM customers, in their turn, can additionally use 848 ATMs of BTA, a great number of which is located in towns and remote settlements of the Republic of Kazakhstan. Main advantage for cardholders of both banks is that they can save over KZT 1,000 on fees for withdrawal of cash in ATMs of BTA and KAZKOM.
Licenses: N242 on April 03, 2008 (BTA Bank JSC), N48 on December 27, 2007 (Kazkommertsbank JSC)
issued by Agency on Regulation and Supervision of Financial Market and Financial Organizations
Terms and rates may change.
Payment Card Support Service is working 24/7. By applying to the service you can:
- Get information on balance under payment card (fee – KZT 50)
- Block payment card in case of loss/theft
- Block payment card in case of entering erroneous PIN-code (fee - KZT 200)
- Get information on last three transactions (card transactions)
- Find out reason for problems in payment card service
- Find out number of personal manager or Bank’s branch
- Get information on current authorization limit under the payment card and ways to amend them.
- Find out address of the nearest ATM or branch