Virtual Card

Virtual Card is a special card of VISA International, issued by BTA Bank JSC for purchases in Internet without necessity to provide the card. Virtual Card cannot be used to pay in usual stores via POS-terminals, for cashing in ATMs and purchases in Internet requiring further actual submission of the card (ticket booking, auto rent, etc.).

Advantages of Virtual Card

Virtual Card opens the widest self-service network, you can pay with the card in virtual stores of the whole world accepting VISA cards. It means that Virtual Card will enable you to have different purchases sitting at home! Main advantage of the Virtual Card is security. You can replenish the card with the amount required for “virtual” purchases, thus not disposing all your funds to risk. Besides, such practice allows to better control expenses.

How to use Virtual Card?

• It is preferably to credit Virtual Card with the amount of anticipated payment and it is not recommended to use the card for funds savings.
• Virtual Card may be replenished at any unit of BTA Bank. The most convenient way to replenish the card is through BTA Internet-banking where you can independently replenish the card at any time.
• We kindly suggest using services of known stores with good standing at the market of virtual settlements.
• Please note that some Internet stores can have limitations on cards and service cards issued by banks of certain countries (for example, USA and Canada).
• Before you execute the order please carefully study terms of execution, confirmation, delivery and receipt of the order.
• Do not provide information on your Virtual Card to persons or companies where you are not confident in their reliability.
• Carefully study statements under account with indication of transactions made under the card.
• Keep electronic mails, name and web-address of Internet-store as well as conditions of receiving goods or services during six months after settlement transaction with Virtual card.
• You need to take all relevant measures to prevent theft/loss of the card as well as illegal use thereof.
• In case of theft/loss or illegal use of the card immediately contact the Bank to suspend transactions under card account by telephones of Call Center below.

Virtual Card service fee

Documents necessary to open Virtual Card

Kazakhstan residents:

• Identification card or passport (with IIN).

Foreign citizens:
Non-residents of the Republic of Kazakhstan can get the card against the following documents:

• ID with IIN (passport of a foreign citizen; residence permit of a foreignor in the Republic of Kazakhstan)

How to open Virtual Card?

Apply to the bank with application to issue card by any of the following ways:

• Fill in the application to issue card getting it from the agent or in a bank’s unit;
• Apply for card issue to Call Center by 2-500-111, 2-500-222 (for Almaty), 8-8000-800-111 (toll-free number around Kazakhstan), 7111 – free-of-charge number for subscribers of all Kazakhstan mobile connection operators in electronic application the web-page.
• Provide necessary documents.

24/7 Online Unit

If you have no time to visit the Bank kindly use our BTA24 online unit. Here you can get detailed information on the products, services and current promo-activities of BTA Bank, specify contact phone numbers, addresses and working hours of our outlets, find nearest ATM, get effective exchange rates and use respective calculators.

The main convenience of BTA24 is a round-the-clock opportunity to make payments and transfers online and constantly expanding range of financial services, including:

• payment for difference services (mobile and city landline communication, cable TV, utilities, Internet services, insurance companies, education enterprises) and payments into budget (taxes, fines, duties)
• control over personal bank accounts (card, deposit and loan accounts) and getting statements thereunder at any time required
• money transfers between BTA Bank cards ("card-to-card"), and between card and deposit accounts opened without our bank