Reasons for credit rejection

The Bank has the right to reject a credit because of one of the following reasons:

  • lack or wrong drawing up of the documents;
  • submitting the documents, the genuineness of which is in doubt;
  • discrepancy between the data stated in the application form and the information received during the check;
  • Indebtedness on previous loans, including indebtedness on a credit limit or a payment card not allowing to serve a new credit;
  • bad credit history, the name of the client in the so-called blacklist.;
  • a negative decision made by the bank during consideration of the application;
  • absence of residence permit and work permit (for non-residents);
  • there are also some other restrictions, you can find out more by consulting our local managers.

24/7 Online Unit

If you have no time to visit the Bank kindly use our BTA24 online unit. Here you can get detailed information on the products, services and current promo-activities of BTA Bank, specify contact phone numbers, addresses and working hours of our outlets, find nearest ATM, get effective exchange rates and use respective calculators.

The main convenience of BTA24 is a round-the-clock opportunity to make payments and transfers online and constantly expanding range of financial services, including:

  • payment for difference services (mobile and city landline communication, cable TV, utilities, Internet services, insurance companies, education enterprises) and payments into budget (taxes, fines, duties)
  • control over personal bank accounts (card, deposit and loan accounts) and getting statements thereunder at any time required
  • money transfers between BTA Bank cards ("card-to-card"), and between card and deposit accounts opened without our bank
Certificate of State Re-registration of Legal Entity, issued by the RK Ministry of Justice on 24 January, 2008