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Payment Card Support Service

Payment Card Support Service is working 24/7. By applying to the service you can:

  1. Get information on balance under payment card (fee – KZT 50);
  2. Block payment card in case of loss/theft;
  3. Block payment card in case of entering erroneous PIN-code (fee - KZT 200);
  4. Get information on last three transactions (card transactions);
  5. Find out reason for problems in payment card service ;
  6. Find out number of personal manager or Bank’s branch ;
  7. Get information on current authorization limit under the payment card and ways to amend them;
  8. Find out address of the nearest ATM or branch.

News

25.07.2022
Tribunal Terminates Arbitration Filed By Two-Time Felon
On 9 July 2022, a tribunal formed by the International Dispute Resolution Centre under the rules of the American Arbitration Association terminated all claims filed by Litco LLC against the Republic of Kazakhstan, the City of Almaty, BTA Bank JSC, and a consultant retained by them.
11.03.2022
PRESS RELEASE
New York Supreme Court awarded USD 7 billion to BTA Bank in a lawsuit against Mukhtar Ablyazov.
21.02.2022
PRESS RELEASE
BTA Bank JSC informs you that after the January attempt of malefactors to carry out an attack on the structures of the organization, an internal investigation was carried out regarding the information about hacking of the internal structures of BTA Bank. The test results showed that all systems operate in a normal mode, information about the hacking activities was not confirmed.
31.01.2022
The US Court of Appeals ruled in favor of BTA Bank
On January 18, 2022, the US Court of Appeals for the Second Circuit ruled in favor of BTA Bank JSC in a protracted dispute against bank bondholders represented by a group of affiliated Panamanian companies: Atlantica Holdings Inc, Baltica Investment Holding Inc, Blu Funds Inc.
07.08.2020
US Court delivered a judgment in favor of BTA Bank
On August 05, 2020, the US District Court for the Southern District of New York delivered a judgment in favor of BTA in a dispute against bondholders of a group of Panamanian affiliated companies: Atlantica Holdings Inc, Baltica Investment Holding Inc, Blu Funds Inc.
Certificate of State Re-registration of Legal Entity, issued by the RK Ministry of Justice on 24 January, 2008